Through the system of PQRSD you can send:
Request: is the fundamental right that every person has to submit requests respectful to the authorities for reasons of general interest or particular and to obtain its early resolution.
Complaint: is the demonstration of protest, censorship, discontent or dissatisfaction that made a person in connection with a conduct that considered irregular of one or several public servants in development of their functions.
Claim: Is the right that every person has to require, claim or demand a solution, either by reason general or particular, concerning the delivery misuse of a service or the lack of attention to a request.
Tip: It is the expression of an idea or proposal to improve the service or the management of the entity.
Request for access to public information: It is the one that, in an oral or written form, including electronic means, can make any person to access to public information. In no case may be rejected the petition on grounds of fundamentación inadequate or incomplete.
Complaints of acts of corruption: If you want to lodge a complaint for acts of corruption allegedly committed by public servants of Colombia Purchase efficient in the performance of their functions, must fill the form of PQRSD and select the type of request “allegations of acts of corruption”.